According to the World Economic Forum, by 2022, 60% of the global GDP will be digitised. As digital technology increasingly permeates every aspect of business, organisations are being forced embrace digital transformation as an essential part of their future.
From data-driven decision-making, to operations, communications and customer engagement, new tools and technologies are redefining the way business operates. Emerging technologies such as AI, blockchain, Internet of Things (IoT) and more are helping pioneering executives and entrepreneurs to disrupt the established economic order. But it's not just about the technology: changing business processes and corporate culture is critical to a successful transformation.
• How will the arrival of 5G change the landscape?
• What are the most popular technologies Australian organisations are investing in to drive innovation?
• What strategies should you deploy to optimise your processes and evolve your business?
• How can you keep existing customers happy while opening up opportunities for new customers?
• How can you gain and maintain a competitive advantage through business model evolution, technology integration and new ways of working?
• Why is creating a digital culture important?
Join our distinguished panel as they discuss the answers to these questions and more.
Lee Hickin, National Technology Officer, Microsoft Australia
As the National Technology Officer (CTO) Lee helps customers on their journey of digital transformation through cloud technologies. Lee focuses on the adoption of intelligent cloud services such as AI, IOT, Machine learning and cognitive services underpinned by core technology strategy and the Microsoft Ethical AI framework. With over 25 years’ experience in the IT industry, Lee has spent 2 years at Amazon Web Services as the APAC Platform technology lead, Microsoft for 11 years in a variety of technical, sales and product management roles and prior to that spent 5 years at RSA Security as a Senior Consultant on Identity management and Authentication Services and 8 years in a variety of roles at IBM, Tivoli and a couple of Start-ups. Lee is a regular speaker on the topic of IOT and digital transformation.
Deon Liebenberg, Vice President at Optus Business
Deon Liebenberg leads Optus Business Mobile, Fixed and ICT product teams. Innovation in technology is creating fresh opportunities for companies across all sectors. It’s why so many are looking to Optus Business, who can deliver a full spectrum of connected, integrated and trusted experiences for their customers and employees across all the spaces in which they live, work and play. Key services include voice and data networks, enterprise mobility, collaboration, cloud and cyber security services. Deon joined Optus in July 2018, and brings a deep understanding of the global ICT and Telecommunications industry. He is experienced in the creation and development of new and fast growth enterprises. Previously, Deon was Managing Executive at Vodacom Africa leading the Internet of Things Division. Prior to that, he was the Executive Vice President for Vodafone’s Global Enterprise business in Africa.
Michael McLeod, CEO, Message Stick
Michael McLeod has been described by a senior Federal politician as one of Australia’s most valuable sons. Michael and his family are part of Australia’s stolen generations. At the age of two, Michael and his siblings were taken from their parents, never to be reunited as a family. Michael grew up on his own in State ward homes and foster homes. He first met his mother at his father’s funeral. By his mid-twenties, he was a chronic alcoholic and heroin addict, and by his early thirties he was homeless, living on the streets of Sydney. A successful rehabilitation program has seen Michael clean and sober for fifteen years. Refusing employment benefits and Aboriginal housing benefits, Michael started his own niche telecommunications business. Today, Message Stick is a growing multimillion dollar services business owned by Aboriginal Australians that engages with large corporations and Government agencies.
Sharmila Tsourdalakis, Executive General Manager, Banking & Wealth Technology, Suncorp
Sharmila has over 20 years’ experience in technology across a variety of industries including management consulting, mining, construction, fire and electronic services, retail, office, logistics, government and financial services. During this time, Sharmila has held various leadership roles including Chief Information Officer at GPT Group with a focus on driving technology strategy, core system, digital business transformation and insights through data. Sharmila joined Suncorp in January 2017 and leads the Banking & Wealth Technology function, with a focus on technology strategy, platform consolidation, APIs, including the delivery of various customer centric initiatives. During this period, Sharmila was responsible for the technology implementation of new digital capabilities for Suncorp including Online Account Origination, Apple Pay, Google Pay and other payment services. Throughout her career, Sharmila has seen the critical value of technology enablement, digital mindset, diversity of thought and leading people through change and continuous learning.